Unlocking Business Value with AI-Driven End User Experience Management (EUEM)

Author:

Vijayakumar Harsha1ORCID

Affiliation:

1. S.P. Jain School of Global Management, United States of America

Publisher

ACM

Reference36 articles.

1. A framework to evaluate the effects of organizational resilience on service quality;Annarelli A.;Sustainability,2020

2. Aldrich , H. 1999. Organizations evolving . Sage . Aldrich, H. 1999. Organizations evolving. Sage.

3. The impact of digitalization on business models;Bouwman H.;Digital Policy, Regulation and Governance,2018

4. Davenport , T. H. 2018. The AI Advantage: How to put the artificial intelligence revolution to work . MIT Press . Davenport, T. H. 2018. The AI Advantage: How to put the artificial intelligence revolution to work. MIT Press.

5. Denyer , D. 2017. Organizational resilience . UK : BSI and Cranfield University . Denyer, D. 2017. Organizational resilience. UK: BSI and Cranfield University.

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