Poster: Improving Customer Service Through Rapid Prototyping of Data Exploration Chatbots
Author:
Affiliation:
1. Department of Computer Science, University of Bari Aldo Moro, Italy
2. Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy
3. Eusoft S.r.l., Italy
Funder
Ministero dell'Università e della Ricerca
Regione Puglia
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3605390.3610813
Reference6 articles.
1. Tom Bocklisch , Joey Faulkner , Nick Pawlowski , and Alan Nichol . 2017 . Rasa: Open Source Language Understanding and Dialogue Management. CoRR abs/1712.05181 (2017). arXiv:1712.05181http://arxiv.org/abs/1712.05181 Tom Bocklisch, Joey Faulkner, Nick Pawlowski, and Alan Nichol. 2017. Rasa: Open Source Language Understanding and Dialogue Management. CoRR abs/1712.05181 (2017). arXiv:1712.05181http://arxiv.org/abs/1712.05181
2. Conversational Data Exploration
3. Rapid prototyping of chatbots for data exploration
4. A brief history of LIMS
5. An intelligent knowledge-based chatbot for customer service
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