Chatbots as Advisers: the Effects of Response Variability and Reply Suggestion Buttons
Author:
Affiliation:
1. UCL Interaction Centre, United Kingdom
2. Mixed Reality Laboratory, School of Computer Science, University of Nottingham, United Kingdom
Funder
Engineering and Physical Sciences Research Council
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3571884.3597132
Reference41 articles.
1. M. Ammann and Nic Schaub. 2016. Social Interaction and Investing: Evidence from an Online Social Trading Network. https://www.semanticscholar.org/paper/Social-Interaction-and-Investing%3A-Evidence-from-an-Ammann-Schaub/2ac3fe12070ccc1ee6ceec1c2b3e2bfe1f088d40 M. Ammann and Nic Schaub. 2016. Social Interaction and Investing: Evidence from an Online Social Trading Network. https://www.semanticscholar.org/paper/Social-Interaction-and-Investing%3A-Evidence-from-an-Ammann-Schaub/2ac3fe12070ccc1ee6ceec1c2b3e2bfe1f088d40
2. Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
3. A Psychological Approach to Consumer Behavior Analysis
4. Towards Touch-Based Medical Image Diagnosis Annotation
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