Home-Life and Work Rhythm Diversity in Distributed Teamwork: A Study with Information Workers during the COVID-19 Pandemic

Author:

Breideband Thomas1,Talkad Sukumar Poorna2,Mark Gloria1,Caruso Megan3,D'Mello Sidney3,Striegel Aaron D.4

Affiliation:

1. University of California, Irvine, Irvine, CA, USA

2. Union College, Schenectady, NY, USA

3. University of Colorado Boulder, Boulder, CO, USA

4. University of Notre Dame, South Bend, IN, USA

Abstract

During the COVID-19 pandemic, millions of previously co-located information workers had to work from home, a trend expected to become much more commonplace in the future. We interviewed 53 information workers from 17 U.S. teams to understand how this unique extended work-from-home setting influenced teamwork and how they adapted to it. Using a grounded theory approach, we discovered that extended remote work highlighted diversity in team members' home-lives and daily work rhythms. Whereas these types of diversity played only marginal roles for teams in the co-located office, they had a more tangible impact in the work-from-home setting, from coordination delays and interruptions to conflicts related to workload fairness, miscommunication, and trust. Importantly, workers reported that their teams adapted to these challenges by setting explicit norms and standards for online communication and asynchronous collaboration and by promoting general social and situational awareness. We discuss computer-supported designs to help teams manage these latent diversities in an extended remote teamwork setting.

Funder

National Science Foundation

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

Reference122 articles.

1. Accessed: 01--15--2021. Here Are The Companies Leading The Work-From-Home Revolution. https://www.forbes.com/sites/jackkelly/2020/05/24/the-work-from-home-revolution-is-quickly-gaining-momentum/ Accessed: 01--15--2021. Here Are The Companies Leading The Work-From-Home Revolution. https://www.forbes.com/sites/jackkelly/2020/05/24/the-work-from-home-revolution-is-quickly-gaining-momentum/

2. Accessed: 01--15--2021. Sococo - Online Workplace for Distributed Teams. https://sococo.com/ Accessed: 01--15--2021. Sococo - Online Workplace for Distributed Teams. https://sococo.com/

3. Accessed: 06--15--2021. Clockwise. https://www.getclockwise.com/ Accessed: 06--15--2021. Clockwise. https://www.getclockwise.com/

4. Accessed: 06--15--2021. Reclaim | Smart time blocking for your calendar. https://reclaim.ai/ Accessed: 06--15--2021. Reclaim | Smart time blocking for your calendar. https://reclaim.ai/

5. Accessed: 06--15--2021. With - A virtual office for your remote team. https://with.so/ Accessed: 06--15--2021. With - A virtual office for your remote team. https://with.so/

Cited by 12 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Toward More Inclusive and Accessible Futures of Remote Work Using a Feminist Geographical Lens;Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work;2024-06-25

2. Reinforcing and Reclaiming The Home: Co-speculating Future Technologies to Support Remote and Hybrid Work;Proceedings of the CHI Conference on Human Factors in Computing Systems;2024-05-11

3. Is work from home here to stay? Look from Mexico¿El trabajo desde casa llegó Para quedarse? Mirada desde méxico\O trabalho em casa veio Para ficar? Olha do méxico;Management Research: Journal of the Iberoamerican Academy of Management;2023-12-26

4. POVR: Designing an Immersive Experience for Generating Moments of Self-reflection at Home;Proceedings of the 35th Australian Computer-Human Interaction Conference;2023-12-02

5. Non-invasive human thermal comfort assessment based on multiple angle/distance facial key-region temperatures recognition;Building and Environment;2023-12

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3