Reinforcement Learning for User Intent Prediction in Customer Service Bots-Reference-Cited by-同舟云学术

Reinforcement Learning for User Intent Prediction in Customer Service Bots

Published:2019-07-18 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 42nd International ACM SIGIR Conference on Research and Development in Information Retrieval
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Author:

Chen Cen¹,Fu Chilin¹,Hu Xu²,Zhang Xiaolu¹,Zhou Jun¹,Li Xiaolong¹,Bao Forrest Sheng³

Affiliation:

1. Ant Financial Services Group, Hangzhou, China

2. Alibaba Group, Hangzhou, China

3. Iowa State University, Ames, IA, USA

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3331184.3331370

Reference19 articles.

1. K. Arulkumaran M. P. Deisenroth M. Brundage and A. A. Bharath. 2017. Deep Reinforcement Learning: A Brief Survey. IEEE Signal Processing Magazine(2017). K. Arulkumaran M. P. Deisenroth M. Brundage and A. A. Bharath. 2017. Deep Reinforcement Learning: A Brief Survey. IEEE Signal Processing Magazine(2017).

2. Wide & Deep Learning for Recommender Systems

3. Item-based top- N recommendation algorithms

4. Yue Feng Jun Xu Yanyan Lan Jiafeng Guo Wei Zeng and Xueqi Cheng. 2018. From Greedy Selection to Exploratory Decision-Making: Diverse Ranking with Policy-Value Networks. In SIGIR (SIGIR'18). 125--134. 10.1145/3209978.3209979 Yue Feng Jun Xu Yanyan Lan Jiafeng Guo Wei Zeng and Xueqi Cheng. 2018. From Greedy Selection to Exploratory Decision-Making: Diverse Ranking with Policy-Value Networks. In SIGIR (SIGIR'18). 125--134. 10.1145/3209978.3209979

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