An Information Systems Artifact Approach to Evaluate e-Government Services in Rwanda-Reference-Cited by-同舟云学术

An Information Systems Artifact Approach to Evaluate e-Government Services in Rwanda

Published:2021-10-06 Issue: Volume: Page:
ISSN:
Container-title:14th International Conference on Theory and Practice of Electronic Governance
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Author:

Mukamurenzi Solange¹,Gronlund Ake²,M. Islam Sirajul²

Affiliation:

1. Computer Science Department, School of ICT, College of Science and Technology, University of Rwanda, Rwanda

2. School of Business, Orebro University, Sweden

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3494193.3494304

Reference29 articles.

1. Go R (Government of Rwanda). ( 2015 ). Smart Rwanda 2020 Master Plan . Retrieved October 10, 2019, from https://minict.gov.rw/fileadmin/Documents/Strategy/SMART_RWANDA_MASTER_PLAN_FINAL.pdf GoR (Government of Rwanda). (2015). Smart Rwanda 2020 Master Plan. Retrieved October 10, 2019, from https://minict.gov.rw/fileadmin/Documents/Strategy/SMART_RWANDA_MASTER_PLAN_FINAL.pdf

2. Holgersson , J. , & Söderström , E. ( 2014 ). Experiences from and attitudes towards applying user participation in public e-service development . WEBIST 2014 - Proceedings of the 10th International Conference on Web Information Systems and Technologies, 1, 269–275 . Holgersson, J., & Söderström, E. (2014). Experiences from and attitudes towards applying user participation in public e-service development. WEBIST 2014 - Proceedings of the 10th International Conference on Web Information Systems and Technologies, 1, 269–275.

3. Towards e‐government transformation: conceptualising “citizen engagement”

4. Service user involvement: impact and participation: a survey of service user and staff perspectives

5. Exploring the importance of citizen participation and involvement in e‐government projects