1. Altshuller G. 2000. The Innovation Algorithm. Technical Innovation Center Worcester MA. Altshuller G. 2000. The Innovation Algorithm. Technical Innovation Center Worcester MA.
2. Managing process diversity while improving your practices
3. Blecker Th. Abdelkafi N. Kaluza B. and Friedrich G. 2003. Key Metrics System for Variety Steering in Mass Customization. In Piller F. T. Reichwald R. and Tseng M. (ed.) Competitive Advantage Through Customer Interaction: Leading Mass Customization and Personalization from the Emerging State to a Mainstream Business Model. Proceedings of the 2nd Interdisciplinary World Congress on Mass Customization and Personalization - MCPC’03 Munich October 6-8 2003 S. 1 – 27. Available at http://www.manufacturing.de/download/mcpc_variety.pdf (current Dec 2016). Blecker Th. Abdelkafi N. Kaluza B. and Friedrich G. 2003. Key Metrics System for Variety Steering in Mass Customization. In Piller F. T. Reichwald R. and Tseng M. (ed.) Competitive Advantage Through Customer Interaction: Leading Mass Customization and Personalization from the Emerging State to a Mainstream Business Model. Proceedings of the 2nd Interdisciplinary World Congress on Mass Customization and Personalization - MCPC’03 Munich October 6-8 2003 S. 1 – 27. Available at http://www.manufacturing.de/download/mcpc_variety.pdf (current Dec 2016).
4. Selecting a project's methodology