“Not quite there yet”: On Users Perception of Popular Healthcare Chatbot Apps for Personal Health Management
Author:
Affiliation:
1. Oslo Metropolitan University, Norway
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3652037.3652042
Reference38 articles.
1. Technical Metrics Used to Evaluate Health Care Chatbots: Scoping Review
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3. Flora Amato, Stefano Marrone, Vincenzo Moscato, Gabriele Piantadosi, Antonio Picariello, and Carlo Sansone. 2017. Chatbots Meet eHealth: Automatizing Healthcare. In WAIAH@ AI* IA (pp. 40-49).
4. Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence
5. Mary Bates. 2019. Health care chatbots are here to help. IEEE pulse, 10(3), 12-14.
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