Do Integral Emotions Affect Trust? The Mediating Effect of Emotions on Trust in the Context of Human-Agent Interaction-Reference-Cited by-同舟云学术

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Do Integral Emotions Affect Trust? The Mediating Effect of Emotions on Trust in the Context of Human-Agent Interaction

Published:2021-06-28 Issue: Volume: Page:
ISSN:
Container-title:Designing Interactive Systems Conference 2021
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Author:

Fahim Md Abdullah Al¹,Khan Mohammad Maifi Hasan²,Jensen Theodore³,Albayram Yusuf⁴,Coman Emil⁵

Affiliation:

1. Department of Computer Science and Engineering University of Connecticut, United States

2. Department of Computer Science & Engineering University of Connecticut, United States

3. University of Connecticut, United States

4. Department of Computer Science Central Connecticut State University, United States

5. Health Disparities Institute University of Connecticut Health Center, United States

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3461778.3461997

Reference69 articles.

1. Investigating the Effects of (Empty) Promises on Human-Automation Interaction and Trust Repair

2. The Effects of Risk and Role on Users’ Anticipated Emotions in Safety-Critical Systems

3. Anxious Politics

4. Reuben M Baron and David A Kenny. 1986. The moderator–mediator variable distinction in social psychological research: Conceptual strategic and statistical considerations.Journal of personality and social psychology 51 6(1986) 1173. Reuben M Baron and David A Kenny. 1986. The moderator–mediator variable distinction in social psychological research: Conceptual strategic and statistical considerations.Journal of personality and social psychology 51 6(1986) 1173.

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1. Conversational Breakdown in a Customer Service Chatbot: Impact of Task Order and Criticality on User Trust and Emotion;ACM Transactions on Computer-Human Interaction;2024-09-03

2. The Trust Recovery Journey. The Effect of Timing of Errors on the Willingness to Follow AI Advice.;Proceedings of the 29th International Conference on Intelligent User Interfaces;2024-03-18

3. The Effects of Emotions on Trust in Human-Computer Interaction: A Survey and Prospect;International Journal of Human–Computer Interaction;2023-10-02

4. Measuring and Understanding Trust Calibrations for Automated Systems: A Survey of the State-Of-The-Art and Future Directions;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19

5. Happiness and high reliability develop affective trust in in-vehicle agents;Frontiers in Psychology;2023-03-14

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