Chain Restaurant Financial and Operational Competitiveness Evaluation with Linguistic MULTIMOORA and Entropy Method

Author:

Lee Chu-Yen1ORCID

Affiliation:

1. Department of Money and Banking, National Kaohsiung University of Science and Technology, Taiwan

Publisher

ACM

Reference19 articles.

1. Airport-restaurant Service Quality in Hong Kong

2. The Relative Importance of Food, Atmosphere, and Fairness of Wait

3. Xue , D. , Zhao , Q. , & Guo , X. ( 2008 ). TOPSIS method for evaluation customer service satisfaction to fast food industry . 2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 1, 920-925 . Xue, D., Zhao, Q., & Guo, X. (2008). TOPSIS method for evaluation customer service satisfaction to fast food industry. 2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 1, 920-925.

4. The Image of Characteristic Business District, Research on Restaurant Service Quality and Relationship Quality-Taking Hakka Restaurant in the Characteristic Business District of Hsinchu Beipu as an Example;Li Q. S.;Research on Sports and Leisure Dining,2010

5. An empirical study on the relationship between service quality, repurchase intention and word of mouth in teppanyaki restaurants;Cai Z.;Humanities and Social Sciences,2011

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