Author:
Ando Atsushi,Masumura Ryo,Kamiyama Hosana,Kobashikawa Satoshi,Aono Yushi
Cited by
13 articles.
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1. Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making;European Journal of Operational Research;2024-02
2. Quietly angry, loudly happy;Interaction Studies;2023-08-28
3. Healthcall Corpus and Transformer Embeddings from Healthcare Customer-Agent Conversations;ICASSP 2023 - 2023 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP);2023-06-04
4. Design and Construction of Japanese Multimodal Utterance Corpus with Improved Emotion Balance and Naturalness;2022 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference (APSIPA ASC);2022-11-07
5. Customer Satisfaction Estimation Using Unsupervised Representation Learning with Multi-Format Prediction Loss;ICASSP 2022 - 2022 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP);2022-05-23