The Impact of Task Technology Fit on Employee Job Performance

Abstract

In today’s dynamic global business economy, the use of information technology has become an essential and pervasive technique for organizational success. In this essence, the present study extends the unified theory of acceptance and use of technology with task technology fit to see how underpinned factors impact on employee intention to adopt information technology and enhance employee job performance. In order to test the proposed research model, the respondent’s observations are required. Therefore, an administrative survey was conducted towards Saudi public organizations. A survey questionnaire was distributed among middle-level managers working in HR departments of Saudi Public organizations. In response to administrative survey 398 questionnaires were returned with a response rate of 79.6%. Among 398 questionnaires 38 were discarded due to inappropriate answers and 358 questionnaires were finally used for structural equation modelling. The inclusion criterion was that HR managers must have knowledge about online services offering by respective organizations to employees. For data analysis, structural equation modelling approach was used. Results indicate that the extended the unified theory of acceptance and use of technology model has substantial power and explained 77.0% variance in employee intention to adopt the technology. The effect size analysis showed that within extended model effort expectancy was the most important factor. The predictive relevance of the model was also adequate. Finally, importance of performance matrix analysis suggested that managers and policymakers should focus on effort expectancy, task characteristics, technology characteristics and supervisor support to boost employee intention to adopt technology and employee job performance. Keywords: employee job performance, innovation valance, intention to adopt technology, moderating analysis, structural equation modelling, supervisory support.