Organizational Strategies to Creating a Culture of Well-Being Based on Human Caring Theory and a Self-Care ENERGY Model

Abstract

As the world continues to face pandemic challenges, healthcare professionals encounter another epidemic, psychological issues. This study aimed to describe the organizational strategies implemented to help team members during the pandemic and nurses’ and patients’ experiences through the health system’s employee pulse-check surveys and patients’ Hospital Consumer Assessment of Healthcare Providers and Systems survey. The guiding frameworks for the strategies were Watson’s human caring theory and a self-care ENERGY model. The organizations’ strategies included creating caring-healing environments, supporting work–life balance, and creating space for self-care. The health system is committed to exploring innovative approaches to support a culture of well-being.