Optimizing Public Services: Reconstructing the Discordant Relationship between Local Leaders to Foster Harmony (A Case Study of Indonesia)

Abstract

The position of the deputy regional head is often seen as only a complement to the regional government structure, where the position of the deputy regional head is not taken into account often due to the lack of duties and authority in the role given to the deputy regional head. The position of the deputy regional head is not strictly regulated in the law. No. 23 of 2014 concerning Regional Government. This causes the duties and powers of the Deputy Regional Head to become less clear and is often seen as only a complement or a complementary symbol of the regional government structure and this has a great impact on increasingly disharmonious relations between the Regional Head and the Deputy Regional Head, especially in the administration of government. This research methodology uses normative analysis techniques, which involves examining the law and linking it to the symptoms of the electoral process. This research is qualitative in nature, the data collection process involves a literature study, which includes gathering information from books, journals, laws and regulations, and other scientific works that are considered relevant to research. This study aims to investigate the optimization of public services by reconstructing disharmony relationships between heads regions and deputy heads in Indonesia, with a focus on increasing harmony between the two. To achieve the desired harmony, things such as open communication, intense collaboration, and the formation of a solid team must be carried out. By building a harmonious relationship, regional heads and deputy heads can work more efficiently, make better decisions, and implement more targeted policies. This will improve the quality of public services, improve the image of local government, and increase public trust in the government.