Understanding and measuring quality of care: dealing with complexity

Author:

Hanefeld Johanna1,Powell-Jackson Timothy1,Balabanova Dina1

Affiliation:

1. London School of Hygiene & Tropical Medicine, Keppel Street, London, WC1E 7HT, England.

Publisher

WHO Press

Subject

Public Health, Environmental and Occupational Health

Reference49 articles.

1. Overcoming barriers to health service access: influencing the demand side.;Ensor;Health Policy Plan,2004

2. Quality of private and public ambulatory health care in low and middle income countries: systematic review of comparative studies.;Berendes;PLoS Med,2011

3. What works? Interventions for maternal and child undernutrition and survival.;Bhutta;Lancet,2008

4. The use of modern quality improvement approaches to strengthen African health systems: a 5-year agenda.;Heiby;Int J Qual Health Care,2014

5. WHO global strategy on people-centred and integrated health services. Geneva: World Health Organization; 2015. Available from: http://apps.who.int/iris/bitstream/10665/155002/1/WHO_HIS_SDS_2015.6_eng.pdf [cited 2016 Jun 10].

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