Analysis of the behavior model of the nursing staff of outpatient and inpatient services

Abstract

Particular attention is required to study the organization of work of nursing staff and the individual and personal characteristics of nursing specialists in both outpatient and inpatient services. Target. Studying the characteristics of professional skills, work experience, taking into account individual personal characteristics, behavior patterns of senior nurses of a healthcare institution and nursing staff. Results. The scientific literature on human resource management issues was analyzed, the main motivators of nursing staff in outpatient and inpatient services were studied, the significance of the personal qualities of maternity hospital and antenatal clinic employees was studied, and the professional qualities of nursing service managers were assessed. Conclusion. For representatives of the nursing staff of the inpatient service, individual personal qualities that reflect the specifics of working with people are of great importance, in contrast to the nursing staff of the outpatient service, for whom individuality, responsibility and independence are important.