Integrative Socio-Psychological Model for Assessment and Forecasting the Effectiveness of Intercultural Interaction

Abstract

Objective. Generalization of psychological approaches to the analysis of the effectiveness of intercultural interaction and their integration with related concepts, which will allowing to build an explanatory model for achieving the effectiveness of communication in a situation of intercultural communication. Background. In a traditional models of intercultural competence, the link in which a specific communicative situation is analyzed is missing. For the issue related to the effectiveness of intercultural interaction, the most relevant is a model that focuses on the result of communication — the communicative theory of anxiety / uncertainty management by W. Gudikunst. The combination of communicative and competence-based approaches can bring theoretical analysis to a higher level of understanding and predicting intercultural interaction. This approach describes the process of ensuring intercultural communication as managing uncertainty and anxiety. The socio-psychological mechanisms underlying these processes can be described using the theory of Uncertainty-Identity by M. Hogg and the theory of Intergroup threat by W. Stephan and colleagues. In this case, a comprehensive model using communicative and socio-psychological approaches will allow us to analyze the mechanism by which intercultural competence contributes to intercultural efficiency. Methodology. Systematic approach, method of comparative analysis. Main conclusions. An integrative socio-psychological model for assessing and predicting the effectiveness of intercultural interaction allows us to build an adequate fundamental scientific rationale for studying the effectiveness of intercultural interaction in specific communicative situations.