Bir Diş Kliniğinin Performansını Etkileyen Faktörlerin Analizi
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European Journal of Science and Technology
Reference19 articles.
1. Aaronson, E. L., Mort, E., Sonis, J. D., More (2018) “Overall Emergency Department Rating: Identifying the Factors That Matter Most to Patient Experience”, Journal for Healthcare Quality. 40(6): 367-376.
2. Adhikari, S. R. and Sapkota, V. P. (2019) “Measuring hospitals performance: Applying the management approach in Nepal,” International Journal of Healthcare Management, 12 (4): 292-301.
3. Bahadori, M., Raadabadi, M., Ravangard, R. and Baldacchino, D. R. (2015) “Factors affecting dental service quality”, International Journal of Health Care Quality Assurance, 28(7): 678-689.
4. Collett, A. and Starke, I. (2008) “The assessment of doctors' performance: Tools and techniques,” Journal of Management & Marketing in Healthcare, 1(4): 400-411.
5. Dewi, F. D., Sudjana, G., and Oesman, Y. M. (2011) “Patient satisfaction analysis on service quality of dental health care based on empathy and responsiveness”, Dental Research Journal (Isfahan). 8(4): 172–177.
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