Means of providing remote psychological assistance in the conditions of quarantine

Abstract

Aim: To determine the approaches to form stress tolerance of the individual in quarantine conditions and justify the means of providing remote psychological assistance. Material and methods: The research methods were chosen taking into account the set goal, and are also caused by the need for a comprehensive study of the means of providing psychological assistance to persons who are (were) in stressful conditions (analysis, prediction, comparative method, generalization method, etc.). Results: The problem of overcoming stress involves the study of the patterns of formation and implementation of the processes of preventive and operational protection of the body and psyche from stressful influences; development and manifestation of various strategies (methods) and styles of behavior in these conditions; personal determination of the processes of counteraction; the role of functional resources in the formation of methods of countering stress. Dur¬ing remote psychological counseling of people in a crisis situation, it is useful to use directive interaction techniques. The use of valid psychotherapeutic methods provides for the preservation and restoration of the resource state of the consulted person. Conclusions: Rehabilitation measures (the use of advisory methods; changing the strategies and behaviors of a per¬son; using self-regulation techniques, etc.) are aimed at reducing the risks of developing stressful phenomena and their impact on a person during quarantine. The tools of professional psychological assistance should focus primarily on improving communicative openness, stress tolerance, social confidence, etc.