Abstract
There are many indicators that display characteristics to assess the flexibility and adaptability of quality management systems. However, from the point of view of the effect and effectiveness of these individual characteristics of the system, it is advisable to take those indicators that are primarily related to the financial component of evaluating the results of the quality management systems of business processes of enterprises. The novelty of the research is determined by the fact that the most comprehensive approach affects the positions of financing the quality management system, investment and operating costs of this system.
Publisher
OOO Zhurnal Voprosy Istorii