Complacent Effect of Age and Education on the Online Banking-Service Compatibility: Study in Delhi and National Capital Region
Author:
Agrawal Ankur,Rumzi Tausif Mohammad,Kumar Pandey Prashant,Kumar Pandey Praveen
Abstract
This study aims to determine the effect of age and education on the customers' service compatibility and determine the awareness level of the banking customers related to the banking services. The collection of data will be a blend of primary and secondary sources based on private banks. Based on the findings, it can be said that gender affects service compatibility with the user. Still, the education level has no direct effect on compatibility.
Publisher
Association for Information Communication Technology Education and Science (UIKTEN)
Subject
Management of Technology and Innovation,Information Systems and Management,Strategy and Management,Education,Information Systems,Computer Science (miscellaneous)
Cited by
1 articles.
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