The Barriers and Readiness to Deal With Digital Transformation in Higher Education

Abstract

During the recovery from the COVID-19 pandemic, stakeholders in higher education institutions have been encouraged to adapt to the changes caused by digital transformation. This study employs a case study approach to investigate the barriers and readiness of students, educators, and higher education institutions for digital transformation. Data were collected through questionnaires and interviews with stakeholders in a higher education institution in Indonesia. The data from the questionnaire were analysed using qualitative descriptive analysis, while the transcripts of the interview data were run into the ATLAS.ti Qualitative Data Analysis application and analysed thematically. Codes developed from digital transformation barriers were suggested by Volgesang and later interpolated during data analysis into readiness and strategy codes. The emerging themes related to students and lecturers, and universities obstacles, readiness and strategies in dealing with digital transformation could then be identified. The findings are crucial for higher education institutions to thrive in the digitally evolving environment. Understanding how the university's stakeholders perceive the transformation would help anticipate a more knowledgeable and organized method to handle the intricacies and difficulties associated with such a profound change.