Author:
James Tabitha L., ,Bélanger France,Lowry Paul Benjamin, ,
Abstract
The aim of fitness technologies, a combination of wearables and associated applications, is to support
users’ health and fitness regimes. The market for fitness technologies continues to increase, and the
technologies themselves are quickly advancing. However, it is unclear how effective fitness
technologies are in generating wellness outcomes, and there is concern regarding frequent
discontinuance behaviors. Accordingly, we develop a model to explain how the perception that
fitness technologies satisfy or frustrate users’ basic psychological needs (BPNs) in exercise mediates
the relationships between the users’ goals for fitness technology use and psychological well-being
and continuance. We find that users who start using fitness technologies for enjoyment, challenge,
revitalization, affiliation, or to make positive improvements to their health or strength and endurance,
are more likely to report that the fitness technologies are satisfying their BPNs, whereas users who
start using them for stress management, social recognition, competition, or weight management are
more likely to report BPNs frustration. Notably, users who start using fitness technologies for
enjoyment and to make positive improvements to their health or strength and endurance are less
likely to report BPNs frustration, and use driven by social recognition goals can decrease BPNs
satisfaction. BPNs satisfaction is associated with both increased psychological well-being and
continuance, whereas BPNs frustration is negatively associated with both. Fitness technologies must
thus be perceived by users to satisfy their BPNs (i.e., autonomy, competence, and relatedness) in
exercise to ensure positive outcomes from use.
Publisher
Association for Information Systems
Subject
Computer Science Applications,Information Systems
Cited by
5 articles.
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