Affiliation:
1. Moscow State Institute of International Relations (University), Russian Foreign Ministry
Abstract
Innovative technologies are a part and parcel of modern education. Being integrated in the education process, neural network technologies are of particular interest now. Chatbots are used for different purposes: to gain and consolidate knowledge, to test knowledge, to study foreign languages, to organize the education process, etc. The use of generative AI contributes to education efficiency, improves skills and students’ motivation. One of the most popular and promising generative neural networks is ChatGPT. The use of this chatbot got mixed reviews, and this article examines the possibilities of using chatbots in education. We attempt to use ChatGPT as a support tool for compiling a training manual on developing listening skills for EFL (English as a foreign language) students. We analyze the advantages and disadvantages of using ChatGPT for compiling teaching materials and outline recommendations on how to use this tool efficiently. We found that, in general, the use of ChatGPT optimizes the process of preparing training materials for intermediate-level students. However, it is important to take into account a number of features such as the language register, the genre and text type, semantic breakdown of the text, the risk of neural network making an error, etc. The article concludes that the chatbot, if used correctly, can become an effective virtual assistant for an EFL teacher.
Reference29 articles.
1. Mandel', B. R. (2015). Sovremennye innovatsionnye tekhnologii v obrazovanii i ikh primenenie [Modern Innovative Technologies in Education and Their Application]. Obrazovatel'nye tekhnologii (g. Moskva). No. 2. URL: https://cyberleninka.ru/article/n/sovremennye-innovatsionnye-tehnologii-v-obrazovanii-i-ih-primenenie (accessed 06.06.2023). (In Russian)
2. Wollny, S. et al. (2021). Are We There Yet? - A systematic literature review on chatbots in education. Frontiers in artificial intelligence. Т. 4. С. 654924. (In English)
3. Lester, J. C., Converse, S. A., Kahler, S. E., Barlow, S. T., Stone, B. A., and Bhogal, R. S. (1997). “The Persona Effect: Affective Impact of Animated Pedagogical Agen s”. Proceedings of the ACM SIGCHI Conference on Human factors in computing systems, Atlanta, Georgia, USA, March 22–27, (ACM), pp. 359–366. (In English)
4. McLoughlin, C., and Oliver, R. (1998). Maximising the Language and Learning Link in Computer Learning Environments. Br. J. Educ. Tech. 29 (2), pp. 125–136. doi:10.1111/1467-8535.00054. (In English)
5. Winkler, R., and Soellner, M. (2018). (1). Unleashing the Potential of Chatbots in Education. A State-Of-The-Art Analysis in Academy of Management Annual Meeting Proceedings 2018. 15903. doi:10.5465/AMBPP.2018.15903abstract. (In English)