Abstract
Ensuring optimal use of resources reduces waste and enhances performance. In a country like Bangladesh, estimating the level of technical efficiency is of paramount importance. The study measured the technical efficiency of primary public health-care facilities using Data Envelopment Analysis. Manpower was found to be an important determinant of efficiency. Hence, providers' presence at the facility should be ensured to improve performance. More than half of the facilities were inefficient. Decision-makers should identify the causes of low efficiency and adopt measures to increase efficiency and hence improve performance.
Publisher
International Society for Performance Improvement