Community Engagement, The Context for Teachers’ Work-Efficiency? A Tism Approach

Abstract

Purpose: The main purpose of this research work is to find the scope of enhancing the teachers’ work-efficiency through the logical linkages of emotional exhaustion, attitude, knowledge management (KM), and community-engagement.   Methods: With a qualitative research approach, i.e.: Total Interpretive Structural Modeling (TISM), this study tried to explore the intricate relationships between the aforesaid components in Indian context. With the overview of community engagement having its significant importance in educational settings, research problem is defined, which guided for extensive literature review, the core part of TISM. The study utilizes fundaments of ISM along with the contextual relationships to reach the hierarchical model of TISM to visually represent the relationships between the identified factors, reflecting their driving power and dependency power.   Results & discussions: This study established the complete interpretations of the linkages among variables through developed model of TISM. Further, this research-work shows how the identified factors collectively contribute to teachers’ overall work-efficiency, where online customer-engagement and offline customer-engagement forms the context for the attitude and KM, and emotional exhaustion that are in turn leads to work-efficiency of teachers.   Implications of the study: This study highlights the scopes for comprehensive strategies to enhance work-efficiency of teachers through fostering positive attitudes and effective KM on the ground of community engagement, where emotional exhaustion is managed adequately.