Interpersonal Relationships in First Level Care Workers of The Ministry of Health, Breña District, 2022

Abstract

Purpose: Determine the level of interpersonal relationships of the health worker at the first level of care in the Breña District in the year 2022.   Theoretical framework: Good treatment, which is given and received, is the way we proceed or act when relating to another human being, group or organization, whether by deed or omission, physically or verbally, etc.   Material and Methods: The present study is descriptive, retrospective and cross-sectional, in 68 health workers. The survey on interpersonal relationships by Muñoz (2015) was applied.   Results and Conclusions: Confirmatory factor analysis was applied to obtain the construct validity of the instrument, meeting the requirements: Kaiser-Meyer-Olkin (KMO) index of 0.811 (>0.7) and Bartlett test with a significance value of 0.00 < 0.05. In the health workers of the Breña district, a high level is observed 19.1%, a medium level 77.9% and a low level 2.9%. Considering the 3 dimensions, the medium level varies between 59.4% to 80.6% and in terms of proportions, in second place stands out the high level whose values vary between 16.7% and 34.4%.   Research implications: The instrument showed evidence of construct validity and reliability, and these analyzes indicate the feasibility of the instrument proposed by Muñoz, who distributed the 18 items in three dimensions: attitude, treatment and communication, considering 6 items for each one.   Originality/value:  It is important to establish adequate interpersonal relationships based on fluid communication that will contribute to the fulfillment of the institution's objectives focused on achieving of health indicators and achieve quality care.