1. Feevale University, ERS 239 2755 Novo Hamburgo, RS, Brazil
2. School of Technology and Management and CARME, Polytechnic Institute of Leiria, Campus 2, Morro Do Lena, Alto Do Vieiro 2411-901 Leiria, Portugal
3. Professor and researcher at the Master's Program in Business Administration at the University of Santa Cruz do Sul (UNISC), Brazil