Visitor Perception Related to the Quality of Service in Todo Tourism Village

Abstract

This study's objective is to examine how guests perceive the level of service at Todo Tourism Village. A quantitative descriptive strategy is employed in this investigation. Using a random procedure, a sample of one hundred respondents was obtained. A questionnaire is used in the data collection process. The study's findings indicate that visitor satisfaction is in the high range in terms of tangibseles, empathy, responsiveness, assurance, and reliability, meaning that many visitors feel secure and at ease and intend to return to Todo Tourism Village.