Integration of Information Communication Technology, Strategic Leadership and Academic Performance in Universities in North Kivu, Democratic Republic of Congo

Abstract

Information communication technology has become an integral part of the management of higher educational institutions worldwide. There is no aspect of our lives that technology has not penetrated and brought lasting impact. This study delves into the intricate dynamics of how ICT influences management and learning processes in higher learning institutions. It sought to critically examine the impact of the integration of information communication technology in the strategic management of institutions of higher learning, specifically focusing on North Kivu, Democratic Republic of Congo. It aims to critically assess the integration of ICT and its impact on financial management, human resource management, and the overall enhancement of faculty and employee effectiveness in Congolese higher learning institutions. The study was conducted within selected institutions of higher learning in North Kivu in Congo. The study engaged a sample size of 124 staff from select universities who participated in this study. The study was guided by the positivist research philosophy, and it employed a cross-sectional descriptive design. This study utilized purposive sampling technique to get the sample size. Data collection was done through questionnaires. Data analysis entailed using descriptive statistics and inferential statistics. Descriptive statistics used mean and standard deviation which served as key metrics. The F- test was used to make statistical inferences. Analysis of qualitative data was done using the use of content analysis. The study established that ICT usage, ICT accessibility, and ICT integration both have significant influence on academic performance. Furthermore, the study determined that strategic leadership played a mediating role in the relationship between ICT integration and academic performance. It is, therefore, advisable for managers of these institutions to invest in ICT so that they can improve performance and increase service delivery to all the stakeholders.