Differences in Quality of Work Life (QWL) Reviewed from Production and Marketing Employees in a Company

Abstract

This research examined differences in the quality of work life for production and marketing employees. Quality of Work Life (QWL) is a general system and concept that connects the potential of human resources in an organization as a leader's effort to meet the needs of members and the organization continuously. Quality of work life is a significant issue that deserves organizational attention. Production employees work in a company and are responsible for making or producing production goods to be sold for salary or wages. Marketing employees are people whose job is to plan, set prices, promote, and distribute products, services, and ideas that can satisfy market desires to achieve organizational goals. The research method used was quantitative, with a sample of 80 respondents. Data collection was carried out using the quality of work life scale. The research results show no difference in the quality of work life between production and marketing employees. The research results also show that the quality of work life for production and marketing employees is medium.