Selected approaches to digital transformation of public administration

Abstract

The article describes the features of digital transformation for public administration and civil service. Public administration should become the basis of changed public relations; ensure the solution of the most significant issues affecting citizens through the use of data in a single information (digital) space. Coordinated work and ensuring horizontal and vertical cooperation between public authorities and local self-governments are an integral part of this process. Digital transformation is understood as the process of creating a single national digital space. The provision of public services and the execution of powers take place through the interaction of digital twins of government bodies and government civil servants. At the same time, other business entities, non-profit organizations, residents of the country, and their associations will be able to connect to this information space. The implementation of this concept will contribute to improving the efficiency and quality of public administration.