Social Quality Management in the Lens of Philosophy and Methodology of Science

Abstract

Relevance. Quality problems have been relevant for many centuries. At the same time, quality is viewed from the perspective of various sciences and industries indirectly: as a category identified with any sphere. Quality management is also of interest to many scientists and specialists, but most often in the technical or economic sphere. At the same time, its social aspect is obvious. Moreover, in the context of social management (social) quality management is an effective tool aimed at ensuring and improving the quality of life. However, despite the widespread application and adaptation of (social) quality management in various fields of science and practice, philosophical understanding is presented quite selectively. In this regard, in this study, it is advisable to present social quality management from the perspective of philosophy and methodology of science.Purpose. In the work, the author sets himself the purpose of conducting a comprehensive analysis of social quality management from a philosophical and methodological perspective.Objectives. To achieve this goal, it is relevant to solve the following tasks: analysis of social quality management as a post-non-classical concept of the philosophy of complexity; assessment and interpretation of social quality management in a broad plane of humanitarianism; attempt to define the philosophical understanding of social quality management.Methodology. To achieve this goal, the author uses in his work such methods and methodologies as the theory of complexity (complexity), the semiotic-digital dimension, and the methodology for constructing sociotechnical landscapes of digital reality. Results. The paper presents the results of a comprehensive analysis of social quality management from a philosophical and methodological perspective.Conclusions. Based on the results of the study, the author's understanding of social quality management in a philosophical and methodological context is substantiated; social quality management is presented as a concept of the complexity paradigm; the interrelationships of social quality management and the sociotechnical landscape of digital reality in a single field of modern humanities are established.