Tenacity of Accountability in Local Government to Achieve Public Trust-Reference-Cited by-同舟云学术

Tenacity of Accountability in Local Government to Achieve Public Trust

Published:2023-09-17 Issue:SI13 Volume:8 Page:65-71
ISSN:2398-4287
Container-title:Environment-Behaviour Proceedings Journal
language:
Short-container-title:E-BPJ

Author:

Zainal Abidin Nor Zaini,Ramli Shahriza Ilyana,Mohamad Sirat Nur Irinah,Manshor Nurul Mazrah

Abstract

The uncertainty in determining the public’s trust portrays public prejudices towards the government, especially in service delivery. As a field government, local government is a place of study in this matter. Being the closest to the public, the work and services of local government are primarily subject to public scrutiny and questions. Accountability means excellent services and general satisfaction, which can lead to public trust. Three important accountability activities have been chosen to assess public trust. By using Smart-PLS to test the variables, encouraging results were derived in terms of the accountability of public servants towards public trust.

Publisher

e-IPH Ltd.

Subject

General Earth and Planetary Sciences,Water Science and Technology,Geography, Planning and Development

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