Travel Behaviour and Perceptions of Malaysian Airline Passengers during Endemic COVID-19

Abstract

The study examines Malaysian airline passengers' travel behaviour and perceptions during the endemic Covid-19 after Malaysia re-opened the border. People are free to do an activity, especially travelling by aeroplane. Data were collected through an online platform in 2023. 390 data were obtained and used for the analysis. Findings reveal that 86.15% of Malaysian have travelled by aeroplane since the endemic, and 14.10% have travelled more than five times. 54.44% strongly agree they will avoid travelling with aircraft because of a few personal issues. In addition, results revealed a significant change in passengers' behaviour and perception when travelling after the hit of Covid-19 worldwide.