Author:
Oruthotaarachchi C.R.,Wijayanayake W M J I
Abstract
Business Process Management (BPM) is considered as a management approach that primarily focuses on analyzing and continuously improving business processes. It has been a key strategy adapted by organizations to manage their businesses successfully along with information technology. In the past few decades BPM has been one of the promising research areas. This paper adds knowledge to the existing research by answering following questions: (1) what is the status of BPM research domain? And (2) what are the possible future research directions on BPM? A thematic review was conducted focusing a series of literature on BPM which have been published between 2001 and 2020. The findings highlight that the integration of BPM into new digital innovations, such as process mining, is essential for an effective and efficient organization. More research on BPM and IT management needs to be conducted to support this integration between BPM and digital innovations.
Publisher
Academy and Industry Research Collaboration Center (AIRCC)
Cited by
2 articles.
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1. A Framework of Information Systems Reference Model for Higher Education Institutions;2023 IEEE 3rd International Maghreb Meeting of the Conference on Sciences and Techniques of Automatic Control and Computer Engineering (MI-STA);2023-05-21
2. Process innovation capability in less-structured business processes: a systematic literature review;Business Process Management Journal;2022-04-12