THE IMPACT OF LOGISTICS EDUCATION QUALITY ON STUDENTS’ SATISFACTION AND ATTITUDE DURING THE COVID-19 PANDEMIC PERIOD

Abstract

The Covid-19 epidemic has spread rapidly since the day it first appeared and has turned into a global phenomenon and led universities to reorganize their existing systems. Logistics lessons’ applications could not implement in customs, airports, and seaports due to social distancing and isolation in itself which leads to negative impacts on logistics education quality. This study is aimed at analyzing the logistics education quality impact on logistics students' satisfaction and attitude during Covid-19 in state and foundation universities. A survey was conducted with 310 logistics students studying at five universities in Turkey during the Covid-19 outbreak. As a result of the research, the rapidly evolving global pandemic has affected the way logistics of education quality, students’ attitudes, and satisfaction during this crisis. In the Covid-19 outbreak, it was determined that students were not satisfied with the logistics education quality sub-factors "academical personal of logistics, education programs of logistics, measurement, and evaluation". The logistics education quality subfactors "teaching methods, internationalization, access, and approachableness of services had a positive effect on student attitude. In addition, it is envisaged that this study will develop an understanding of interdisciplinary cooperation and offer new solutions.