1. Institute of Medicine (US) Committee on Quality of Health Care in America, Kohn LT, Corrigan JM, Donaldson MS, eds. To Err is Human: Building a Safer Health System. Washington (DC): National Academies Press (US); 2000.
2. Brennan TA, Leape LL, Laird NM, Hebert L, Localio AR, Lawthers AG, et al. Incidence of adverse events and negligence in hospitalized patients. Results of the Harvard Medical Practice Study I. N Engl J Med. 1991;324(6):370-6. doi: 10.1056/NEJM199102073240604
3. Thomas EJ, Studdert DM, Newhouse JP, Zbar BI, Howard KM, Williams EJ, et al. Costs of medical injuries in Utah and Colorado. Inquiry. 1999;36(3):255-64. PMID: 10570659.
4. Vuori Kh. V. Obespechenie kachestva meditsinskogo obsluzhivaniya. Kontseptsiya i metodologiya. Kopengagen: ERB VOZ, 1985.
5. Indeikin E.N. Kachestvo meditsinskoi pomoshchi – bibliografiya angloyazychnoi literatury. Kachestvo med. pomoshchi. 2002;(2):54-58.