Changing the requirements for state civil servants in the conditions of building a service state

Abstract

Trends in changes in the institution of public service give rise to changes in the requirements for public civil servants in the conditions of building a service state. The purpose of the article is to highlight the main directions of changes in the activities of the public civil servants, starting with the definition of requirements for their skills, competencies and education. The article reveals the content of the concept of "service state", describes the specifics of the formation of a service state in Russia. Among the main trends of changes are: digitalization, customer orientation, organization of work with the use of project activity technologies, including agile methodology; self-management and self-motivation. Among the methods it is worth noting general: analysis, classification, analogy; particular: comparison, description, modeling. The authors conducted a theoretical analysis of the economic, managerial and regulatory literature on the research topic. The authors grouped the requirements for the skills and competencies of the public civil servants in the service state with a division into digital and other; the types of professional service activities are highlighted, from which it is logical to start replacing public civil servants with services / bots. The need to change the attitude to the education of future officials and to increase the requirements for them, starting from the lowest positions, is justified. It is suggested that it is important to change the thinking of GGS, their attitude to education and the need to change the requirements for it.