Investigation of the ways in which patients' reports of their satisfaction with healthcare are constructed
Author:
Publisher
Wiley
Subject
Public Health, Environmental and Occupational Health,Health Policy,Health (social science)
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1467-9566.2004.00385.x/fullpdf
Reference48 articles.
1. Questioning patient satisfaction: An empirical investigation in two outpatient clinics
2. Spoilt for choice? How consumerism can disempower public service users
3. Patient Satisfaction and Normative Decision Theory
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