Patient satisfaction with nursing care and its relationship with patient characteristics
Author:
Publisher
Wiley
Subject
General Medicine,General Nursing
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1442-2018.2009.00511.x/fullpdf
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4. Ardiç A Baş T Sağlık Sektöründe Hizmet Kalitesinin (Müşteri Tatmininin) Ölçülmesi 2009 http://www.erpakademi.com/2009/10/26
5. Patients' satisfaction ratings and their desire for care improvement across oncology settings from France, Italy, Poland and Sweden;Bredart;Psychooncology,2003
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