1. A Redesign for Engineering-An Old Fashioned Prescription for New Product Development;Putnam;Harvard Business Review,1985
2. Product Reliability Depends on Purchased Goods Quality (Maytag Company);Dowst;Purchasing,1984
3. Start Thinking of Preventing Defects, Not Discovering Them;Crosby;Purchasing,1983
4. Design Stage Is the Best Time to Prevent Quality Problems;Esterby;Purchasing,1983