1. About Press Ganey http://www.pressganey.com/about
2. Advanced Health Care Analytics - Improvement Portal. Press Ganey http://www.pressganey.com/solutions/patient-experience/improvement-portal-report-and-analytics
3. Hospital Value-Based Purchasing Centers for Medicare and Medicaid Services 2015 https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/Hospital_VBPurchasing_Fact_Sheet_ICN907664.pdf
4. Impact of patient satisfaction ratings on physicians and clinical care;Zgierska;Patient Prefer Adherence,2014
5. Evidence of non-response bias in the Press-Ganey patient satisfaction survey;Tyser;BMC Health Serv Res,2016