What counts as an acceptable reason for not communicating emotional support?

Abstract

AbstractThis study investigated assessments of the acceptability of and negative relational implications for the reasons given for someone not providing emotional support. A representative sample of U.S. adults (N = 1598) participated in a survey experiment that included thinking of a person from whom they would expect such support, imagining that they did not receive support from this person, and being shown one of 16 reasons to explain the nonsupport. Participants evaluated that reason for its acceptability and its negative relational ramifications. As predicted, some nonsupport reasons were judged as more acceptable than were others, and they generated fewer negative relational ramifications. Participants who experienced nonsupport by a friend viewed their reasons as more acceptable than those experiencing nonsupport from family members. Despite this, greater negative relational ramifications were reported when friends compared to family members did not communicate support. Women's nonsupport was viewed as less acceptable compared to men's; however, there were no gender differences in the negative relational ramifications of nonsupport. When tested in a mediation model, acceptability mediated the relationship between expectations and negative relational ramifications, but there was also an unexpected direct negative effect between expectations and negative relational ramifications.