1. Chapters: practicing mind and heart habits to strengthen leadership skills;American Association of Critical-Care Nurses;Bold Voices,2009
2. There’s a hole in the bucket: nursing retention strategies used in a large Canadian call center;Chambers;American Academy of Ambulatory Care Nursing,2008
3. Leading by example;Clark;Nursing Management,2008
4. Six myths about informal networks-and how to overcome them;Cross;MIT Sloan Management Review,2002