1. Agency for Healthcare Research and Quality. Team Strategies and Tools to Enhance Performance and Patient Safety. TeamSTEPPS Curriculum® 2007. US Government Printing Office, Washington, DC.
2. Even the Elite Hospitals Aren’t Immune to Errors;Altman;New York Times,2003
3. Teamwork as an essential component of high-reliability organizations;Baker;Health Services Research,2006
4. Organizing patient safety research to identify risks and hazards;Battles;Quality and Safety in Health Care,2003