1. Converting from sickness care to health care. Keynote presentation at the Center for Case;Ackoff,1996
2. Seeking systemness;Berwick;Healthcare Forum Journal,1992
3. Developing and using critical paths;Bower,1993
4. Case management designed for the care continuum;Bower,1995
5. Critical pathways and management strategy;Taylor;Clinical Performance and Quality Health Care,1995