Panel Size and Overbooking Decisions for Appointment-Based Services under Patient No-Shows

Author:

Liu Nan1,Ziya Serhan2

Affiliation:

1. Department of Health Policy and Management; Mailman School of Public Health, Columbia University; New York New York 10032 USA

2. Department of Statistics and Operations Research; University of North Carolina; Chapel Hill North Carolina 27599 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Reference30 articles.

1. Predicting appointment breaking;Bean;J. Health Care Market.,1995

2. Mathematical Analysis

3. Outpatient scheduling in health care: A review of literature;Cayirli;Prod. Oper. Manag.,2003

4. Using no-show modeling to improve clinic performance;Daggy;Health Inform. J.,2010

5. Diwas , K. C. N. Osadchiy 2012 Matching supply with demand in an outpatient clinic

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