1. Formats for presenting procedural instructions;Blaiwes;Journal of Applied Psychology,1974
2. Spatial and verbal components of the act of recall;Brooks;Canadian Journal of Psychology,1968
3. Caveat lector, caveat descriptor, or, what you think flow charts say is often not what they should have meant;Burger;The Journal of the Academic Librarianship,1980
4. Get immediate relief with an algorithm;Davies;Psychology Today,1970