1. Walter a Shewhart, 1924, and the Hawthorne factory.;Best;Quality and Safety in Health Care,2006
2. Managing uncertainty in orthopedic trauma theatres.;Bowers;European Journal of Operational Research,2004
3. Combining data mining and discrete event simulation for a valueadded view of a hospital emergency department.;Ceglowski;Journal of the Operational Research Society,2007
4. Electric workflow for transactionbased work cells in a financial services firm. Paper presented at the Winter Simulation Conference.;Ferrin
5. Some subjective validation methods using graphical displays of data. Paper presented at the Winter Simulation Conference.;Sargent